Refund Policy

Contact: [email protected]

1. Introduction

At codex, we strive to provide high-quality learning experiences. This Refund Policy explains the conditions under which refunds are granted for our courses and services.

2. General Refund Rules

• Refunds are only available for eligible purchases made directly through our platform.

• Any request for a refund must be submitted in writing to [email protected] within the stated timeframe below.

3. Online Courses – Strict No Refund After First Login

• Once you log in to an online course for the first time, no refund will be issued under any circumstances.

• This policy applies to all online courses, whether purchased individually or as part of a bundle.

• The first login constitutes access to course materials, which cannot be “returned,” making the purchase non-refundable.

4. Refund Eligibility (Before First Login)

You may be eligible for a refund if:

• You have not logged in to the course at all.

• Your refund request is made within 3 days of purchase.

5. Exceptions

Refunds may be considered in exceptional cases, such as:

• Duplicate payment for the same course

6. How to Request a Refund

To request a refund:

1. Email [email protected] with your order details.

2. Include the purchase date, course name, and reason for the refund request.

3. Our support team will review your request and respond within 3 business days.

7. Changes to This Policy

We may update this Refund Policy from time to time.